BEFORE CONTACTING US, WE MAY ALREADY HAVE THE ANSWER YOU'RE LOOKING FOR:
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
Our standard UK delivery time is 3-5 working days, however due to Covid restrictions delivery times may currently take longer. Some of our products are also made to order or have a longer lead time, you can find out the estimated delivery date in the postage section of each product’s description.
I’VE ONLY RECEIVED PART OF MY ORDER, WHERE ARE THE REST OF THE PRODUCTS I ORDERED?
As we are an online marketplace, all our brands deliver directly to you so if you have ordered from more than one brand you can expect to receive the items separately.
DO YOU DELIVER INTERNATIONALLY?
At the moment we only deliver to the UK, we plan on starting to deliver to Europe soon!
For more common questions asked by our customers please click here.
Our current response time is typically around 2-3 working days, thank you very much for your patience!
If your query is regarding an order, if possible please provide your order number in the box below.